Claims Adjuster Shortage Affecting All Insurance Sectors

By: Workers' Comp Executive - The journal of record for the workers' comp community in California.

The dwindling supply of qualified insurance claims adjusters could hit a crisis level soon. It seems that insurers, while reaping sgads of investment cash in the 1990s, ceased making claims operations a priority and cut recruiting and training of new claims adjusters.Conning & Company has issued a study concluding that as a result of these actions many claims departments are thin and overworked. Worse, there aren't enough available and trained people in the ranks who will eventually be

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