Providence Publications, LLC

Privacy Policy

Providence Publications, LLC is dedicated to protecting your privacy when using our Web sites (the “Site”). Please read this policy to understand how we collect and use information gathered through the Site, and to understand your rights regarding these practices.

PERSONAL INFORMATION COLLECTION & USAGE: Providence Publications, LLC may collect personal information from you on a voluntary basis. Personal information may include name, email address, title, company, address, phone number and similar information that identifies you. We collect this information so that you may obtain access to members-only portions of the Site and/or in order to use or receive Providence Publications, LLC products and services. We do not sell or rent your personal information to other organizations. Where necessary, our site collects credit card information for the purpose of billing you for requested services.  Information collected through the Site may be shared with third parties that provide services on behalf of the Site, such as credit card processors or our bank. Third parties may only use the data for the purpose for which it was provided.

Some Providence Publications, LLC events or services are co-sponsored or provided in connection with other companies not under the direct control of Providence Publications, LLC. These include seminars, educational events, conferences, information you may voluntarily provide to advertisers and similar services. Whenever we provide such services, we will disclose the name of our sponsor or provider.  Co-sponsors of Providence Publications, LLC services and events may require registration information from you that will be used by the co-sponsor or its partners to contact you regarding such services or events. When signing up or registering for any such services or events where Providence Publications, LLC is not the sole sponsor and provider, you should be aware of any differing privacy practices by the otherparties partners and read all disclosures available to you. Though Providence Publications, LLC makes reasonable efforts to only work with reputable partners, we cannot control their privacy practices in every instance regarding the personal information you voluntarily provide to them.

If you elect to use our Refer-A-Member service for informing a member about our Site, we ask them for their email address and the email of their friend. Providence Publications, LLC will automatically send a one-time email inviting them to visit the Site. Personally identifiable information and/or third party personally identifiable information collected through the Site will be used to send communications that users have opted into including but not limited to our netletter.

If your personally identifiable information changes (such as zip code, phone, email or postal address), or if you no longer desire to receive our service, we provide a way to correct, update or delete/deactivate your personally identifiable information. This can usually be done by emailing Or, contact us by telephone at the contact information listed below.

AGGREGATE INFORMATION COLLECTION & USAGE: We may collect information from visitors to our Site and users of our services in an aggregate, anonymous form, which means that the information will not contain nor be linked to any personal information.   Providence Publications, LLC uses this information to measure the use of our Site and to improve the content of our Site. Aggregate information may also be compiled based upon personal information, such as zip codes. When this information is shared with a third party, it does not contain any personal information.

CLICKSTREAM: As you use the Web, a trail of electronic information is left at each Web site you visit. This information, which is sometimes referred to as “clickstream data,” can be collected and stored by a Web site’s server. Clickstream data can tell us the type of computer and browsing software you use and the address of the web site from which you linked to the Web site.  Clear gifs (aka Action Tags) are being used to collect the clickstream data. This technology is also being used within html emails for the purpose of tracking open rates. We may use clickstreamdata as a form of aggregate information to anonymously determine how much time visitors spend on each page of the Site, how visitors navigate throughout the Site and how we may tailor our Web pages to better meet the needs of visitors. This information may be used to improve our Site or to share in the aggregate with business partners. Any collection or use of clickstream data will be anonymous and aggregate, and will not contain any personal information.

CHANGES TO POLICY; OPT-OUT PROCESS: We reserve the right, at our discretion, to change, modify, add, or remove portions from this policy at any time. Your continued use of our Site following the posting of any changes to this policy means you accept such changes.

However, if at any time in the future we plan to use personal information in a way that differs from this policy, users will be notified by either 30 days’ notice displayed prominently on the Site or by email. We will provide you the opportunity to opt-out of such differing uses.

By registering with the Site, you consent to receive information and updates on our services directly from Providence Publications, LLC. You may opt-out of such communications by sending an email to or by following the unsubscribe instructions within each email. If you do not receive acknowledgment of your inquiry or your inquiry is not satisfactorily addressed, you should then contact us.

COOKIES: “Cookies” are pieces of information that may be placed on your computer by a web site for the purpose of facilitating and enhancing your communication and interaction with that web site, such as automatic logon. Many web sites use cookies for these purposes. We, and any third parties that place materials on the Site, may use cookies to customize your visit to the Site and for other purposes to make your visit more convenient or to enable us to enhance our service. You may stop or restrict the placement of cookies on your computer or flush them from your browser by adjusting your web browser preferences, in which case you may still use our Site, but it may interfere with some of its functionality. We do not use cookies to retrieve information from your computer for purposes that are unrelated to the Site or your interaction with the Site.

We use our own ad server for advertising, but we reserve the right to use a third-party advertising company to serve ads when you visit our Site.

We may use information (not including personal information such as your name, address, email address or telephone number) about your visit to our Site in order to provide advertisements about goods and services that may be of interest to you.  In the course of serving advertisements to the Site, our third-party advertiser may place or recognize a unique “cookie” on your browser.

We use a third-party site measurement service to measure our Site traffic. We may use information (not including name, address, email address or telephone number) about your visit to our Site in order to help us improve the Site content and navigation.

OTHER WEB SITES: Our Site may contain links to other Web sites not maintained by Providence Publications, LLC, including links to outside Web resources from the government or other for profit or not-for-profit private organizations, or in connection with Providence Publications, LLC co-sponsored events, publications, newsletters and other services. Other Web sites may also reference or link to our Site. Clicking a link on our Web site may bring you to a third party Web site.

We encourage you to be aware when you leave our Site and to read the privacy statements of each and every Web site that you visit. We are not responsible for the privacy practices or the content of such other Web sites.

SECURITY: The security of your personal information is very important to us. We attempt to provide for the secure transmission of your information from your computer to our servers by utilizing encryption software. We have put in place physical, electronic, and managerial procedures to safeguard the information we collect. Only those employees who need access to your information in order to perform their duties are allowed access to your personal information. However, due to the inherent open nature of the Internet, we cannot guarantee that communications between you and Providence Publications, LLC, and Providence Publications, LLC and you, will be free from unauthorized access by third parties such as hackers, and your use of the Site demonstrates your assumption of this risk.

WEB SITE LEGAL DISCLAIMER: Use of the Site is governed by the provisions contained in the Legal Disclaimers contained on our logon page, and in any additional Terms of Use that may be referenced therein. Your use, or access, of the Site constitutes your agreement to be bound by all of these provisions. Though we make reasonable efforts to preserve user privacy, we may need to disclose personal information when required by law wherein we have a good-faith belief that such an action is necessary to comply with a current judicial proceeding, a court order or legal process served on our Web site.

CONTACT: For questions or concerns relating to privacy, we can be contacted at: or 916.774.4000 or by mail at Post Office Box 2610, Granite Bay, CA 95647.