A self-insured employer, a third-party administrator, and now a national workers’ comp carrier have begun to send explanation of benefits (EOB) forms to injured workers. Will this be a competitive advantage and differentiator? Will injured workers report fraudulent activity when they get an EOB notice for 12 treatments when there were only six? Who’s the carrier, anyway? Why the move now? Will others follow? Click here for the whole exciting story of change.
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