Indemnity claims receiving treatment, number of visits, and the average payments per claim are all down following the changes made by the workers' comp reforms to overall utilization, according to research by the California Workers' Compensation Institute. This includes fee schedule changes and treatment guidelines. CWCI did its study based on 303,000 open and closed indemnity claims for injuries between January 2001 and December 2004 across seven medical service categories.
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